RETURN, REFUND, & CANCELLATION POLICY
Last updated August 28, 2024
Your appointments are important to our team. They are reserved
especially for you! We understand that sometimes schedule adjustments
are necessary. We require a 72+ hour notice for cancellations or
rescheduling appointments. Your paid booking fee can be applied to a
rescheduled appointment if we are provided 72+ hour notice.
GLOSSARY of TERMS
BOOKING FEE: Reserving a timeslot for service requires paying
a booking fee, which is a non-refundable deposit that is applied to your service fee
on the day of your appointment.
SERVICE FEE: This is the fee paid for our technician(s) to
perform the requested service. This is paid on your appointment date.
PRODUCT PURCHASE: Certain services have optional add-on products
that can be purchased.
CANCELLING AN APPOINTMENT
Should you forget, cancel, or reschedule an appointment without 72+ hour notice,
the booking fee will not be refunded or applied to any rescheduled appointments.
RETURNING PRODUCT
You may return any unopened product within 30 days for a
refund of the product cost. Customer is responsible for return shipping.
ADDITIONAL SUPPORT
Should you have any questions regarding our refund and return policy, please
reach out to us at (360) 854-3679
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FIX IT
HENRY!
Providing home repair (handyman services) to
Bellingham, Everett, Anacortes, Burlington, Mount Vernon,
Camano Island, Sedro-Woolley, and Stanwood.
WA LIC FIXITIH767OL -
Licensed, bonded, insured
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