RETURN, REFUND, & CANCELLATION POLICY
Last updated February 2, 2026
Your appointments are important to our team. They are reserved
especially for you! We understand that sometimes schedule adjustments
are necessary. We require a 72+ hour notice for cancellations or
rescheduling appointments. Your paid booking fee can be applied to a
rescheduled appointment if we are provided 72+ hour notice.
GLOSSARY of TERMS
BOOKING FEE: Reserving a timeslot for service requires paying
a destination/booking fee, which is non-refundable and required to hold your timeslot.
SERVICE FEE: This is the fee paid for our technician(s) to
perform the requested service. This is paid on your appointment date.
PRODUCT PURCHASE: Certain services have optional add-on products
that can be purchased.
SUBSCRIPTION: Home Maintenance packages are paid as monthly subscriptions.
They can be cancelled anytime, and are considered a 'month-to-month' contract.
CANCELLING AN APPOINTMENT
Should you forget, cancel, or reschedule an appointment without 72+ hour notice,
the destination fee will not be refunded or applied to any rescheduled appointments.
RETURNING PRODUCT
You may return any unopened product within 30 days for a
refund of the product cost. Customer is responsible for return shipping.
CANCELLING A SUBSCRIPTION
Simply text or email us a request to cancel your home maintenance subscription.
ADDITIONAL SUPPORT
Should you have any questions regarding our refund and return policy, please
reach out to us at (360) 854-3679
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FIX IT
HENRY!
Providing home repair (handyman services) to
Bellingham, Everett, Anacortes, Burlington, Mount Vernon,
Camano Island, Sedro-Woolley, and Stanwood.
WA LIC FIXITIH767OL -
Licensed, bonded, insured
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